Feb 19, 2026
Why You Think AI Doesn’t Work (And Why You’re Probably Wrong) By James W. Moore | InsuranceIndustry.AI Key Takeaways Free AI tools are entry-level products, not representative of what enterprise-grade AI can actually do. Without paid plan features like...
Jan 19, 2026
Travelers’ Bold AI Bet: What the Anthropic Partnership Means for Insurance’s Future On January 15, 2026, The Travelers Companies announced a partnership that signals a decisive shift in how major insurers are deploying artificial intelligence. The deal...
Dec 22, 2025
Insurance Leads AI Adoption, But Scaling Remains the Challenge By James W. Moore | Founder, InsuranceIndustry.ai Executive Summary A new study from Boston Consulting Group reveals a paradox at the heart of insurance technology: while the industry has emerged as a...
Nov 24, 2025
The ‘Lab’ and ‘Crowd’ Framework: Why Your AI Transformation Needs Both Technical Experts AND Everyone Else Executive Summary Insurance companies pursuing AI transformation face a persistent organizational challenge. They either create isolated...
Nov 20, 2025
Why Productivity Gains Won’t Save Your Insurance Company: The ROI Fallacy in AI Adoption Executive Summary Most insurance executives are making AI investment decisions based on a flawed assumption: that productivity improvements and headcount reduction will...
Nov 11, 2025
Beyond ChatGPT: The Next Wave of AI Models Reshaping Insurance Executive Summary Large Language Models (LLMs) like ChatGPT introduced the insurance industry to generative AI’s potential, but they represent just the beginning. The next generation of AI...
