InsuranceIndustry.AI

Insurance executives are making a $50 to $70 billion bet on AI while systematically starving it of the one resource that determines success: skilled people. Only 7% of insurers have scaled AI beyond pilots, with talent gaps—not technology—identified as the primary bottleneck. Human and organizational factors account for 70% of AI scaling challenges, yet only 4% of insurers are reskilling at the required scale. This white paper provides insurance executives with a practical framework for building AI-capable teams, evaluating vendors based on workforce development, and creating phased implementation strategies that convert AI investment into measurable outcomes. The carriers, wholesalers, and agencies that master the people side of AI won’t just survive the industry’s transformation—they will lead it.

Our weekly newsletter covering the top AI news stories, with commentary on the impact to the insurance industry.

List of links to training programs for AI. Includes insurance-specific resources as well as general AI learning courses.

People and processes are the key to success in implementing AI in the insurance industry.

Top weekly AI news articles, with insurance industry insights.

While insurance executives rush to deploy AI, a quiet crisis threatens billions in unrealized value: 400,000 workers will retire by 2026, and only 25% of insurers are reskilling their mid-career workforce for AI collaboration. Professionals who use AI daily earn 40% more, yet 92% of insurance workers want AI training that only 4% of companies provide at scale. This workforce gap—not technology limitations—will determine which carriers capture AI’s $160 billion potential in fraud prevention alone. Learn why the mid-career squeeze matters more than your next AI pilot, and what actionable steps executives must take now.

Weekly roundup of the top AI news, with implications for the insurance industry.

A look at Travelers’ partnership with Anthropic to deploy AI across the organization.

Our weekly roundup of the top AI stories, with implications for the insurance industry.

Insurance fraud has entered a new and dangerous phase. Criminal organizations are now using artificial intelligence to create…