AI IN INSURANCE WHITE PAPERS
Your Best Underwriters are Leaving. What Happens to What They Know?
Carriers are spending millions on AI while letting their most valuable training data walk out the door with a retirement cake and a gift card. A 2025 APQC survey found that 92 percent of organizations don’t capture knowledge regularly. Meanwhile, 50 percent of the insurance workforce is expected to retire within 15 years. AI can now address that if carriers are willing to pay for it.
AI Talent Crisis in the Insurance Industry
Insurance executives are making a $50 to $70 billion bet on AI while systematically starving it of the one resource that determines success: skilled people. Only 7% of insurers have scaled AI beyond pilots, with talent gaps—not technology—identified as the primary bottleneck. Human and organizational factors account for 70% of AI scaling challenges, yet only 4% of insurers are reskilling at the required scale. This white paper provides insurance executives with a practical framework for building AI-capable teams, evaluating vendors based on workforce development, and creating phased implementation strategies that convert AI investment into measurable outcomes. The carriers, wholesalers, and agencies that master the people side of AI won’t just survive the industry’s transformation—they will lead it.
The Conversation We’re Not Having
AI companies saw AGI’s path and backed away—not because it’s impossible, but because it’s unmarketable. Their pivot to specialized, embodied models accidentally creates something worse: optimization without ethics. Why the next 2-3 years matter more than the next 20.
A Comprehensive White Paper on AI Liability Risk Management
A comprehensive white paper on the liability issues created by using AI in (any) business. Includes recent court cases and a framework for risk management of AI Liability.
The Use of Large Language Models (LLMs) in Property and Casualty Underwriting
A brief white paper on the use of Large Language Models (LLMs) and AI for underwriting in the property and casualty insurance industry. .
The AI Revolution in Insurance Claims
White paper detailing the current state of the use of AI in the insurance claims process.
The Dark Side of AI
A brief white paper on the dark aspects of an AI-centric world, with an emphasis on the ramifications from an insurance industry perspective.
Building a Strong Online Presence for Independent Insurance Agencies
A white paper on the importance of building a strong online presence for independent insurance agents.
Property & Casualty Agency Management Systems: A Comprehensive Guide for Independent Insurance Agents
A look at the current available Agency Management Systems for independent insurance agents, along with a newer AI-based option.