Insurance Isn’t Coal

Insurance Isn’t Coal

Insurance Answers a Different Economic Question By James W. MooreFounder | Editor-in-Chief, InsuranceIndustry.ai If you’ve spent any time reading about artificial intelligence over the past year, you’ve probably run across Jevons Paradox. The idea...
Access Isn’t Adoption

Access Isn’t Adoption

What Deloitte’s 2026 AI Survey Means for Insurance By James W. Moore Key Takeaways Deloitte’s 2026 State of AI in the Enterprise survey found financial services carries the highest share of surface-level AI use of any industry surveyed, even as worker...
Who Makes the Shortlist: The New Distribution Penalty

Who Makes the Shortlist: The New Distribution Penalty

Distribution Economics — Part 3 By James W. Moore Key Takeaways Distribution has always run on an informal algorithm: the producer’s accumulated feel for which carriers to trust, built from years of anecdote and correction. AI is starting to formalize that...
The State of AI in Retail Insurance Agencies

The State of AI in Retail Insurance Agencies

Author: James W. Moore A landscape overview for independent P&C agents navigating a fast-moving market This piece is a companion to What Your AMS/PMS Is Building in AI, Near-Term. That piece covers what your platform vendor, Guidewire, Applied, Vertafore, and...
What Your AMS/PMS Is Building in AI, Near-Term

What Your AMS/PMS Is Building in AI, Near-Term

Author: James W. Moore A look at what’s actually landing in the platform you’re already running This piece is a companion to The State of AI in Retail Insurance Agencies. That piece covers the point-solution tools agencies are adding on top of their...