AI Has a Physical Insurance Problem

AI Has a Physical Insurance Problem

How Data Centers Are Testing Insurance Capital, Underwriting, and Claims AnalysisBy James W. Moore Key Takeaways AI data centers are not creating entirely new property risks. They are concentrating familiar risks inside projects of unfamiliar size, complexity, and...
Which Insurance Agency Will Your AI Pick?

Which Insurance Agency Will Your AI Pick?

I asked four consumer AI systems to recommend an insurance agency. Their answers showed why the agency that is easiest to find and explain may have an advantage over the agency best equipped to place the risk. By James W. Moore Key Takeaways Before AI can recommend an...
AI Has a Physical Insurance Problem

50 Regulators, One Platform

Regulatory Capability Is Starting to Move at Software Cadence Key Takeaways State insurance regulation remains decentralized by design. Increasingly, the infrastructure regulators use to collect, review, and analyze information is not. That convergence is not new. The...
AI Has a Physical Insurance Problem

The Carrier Owns the Decision Architecture

What Automated Underwriting Can Teach Us About AI Accountability Key Takeaways Insurance did not begin delegating decisions to machines with generative AI. Automated underwriting systems have been doing versions of it for decades, and they generally worked by making...
AI Has a Physical Insurance Problem

Noise Diversifies. Bias Accumulates.

Judgment, Determinism, and the Shape of Error in Insurance Key Takeaways Large language models can produce different outputs from identical prompts even when configured to minimize randomness, but some of that variation comes from how the system processes requests...
The Coming AI Questions for Reinsurers

The Coming AI Questions for Reinsurers

The Economics of AI in Insurance, Part 3 By James W. Moore Key Takeaways Better underwriting does not create more risk-bearing capital. Carriers buy reinsurance for reasons that go well beyond confidence in their own risk selection, including capital, liquidity,...