May 26, 2026
Why companies that treat AI as a technology upgrade are solving the wrong problem. By James W. Moore | InsuranceIndustry.AI Key Takeaways AI is not a productivity upgrade. It is a structural disruption to the economic logic that determined how insurance organizations...
May 5, 2026
Every claims override, underwriting exception, and appeal reversal is a feedback signal. Most carriers have no idea what those signals are teaching their models. By James W. Moore | InsuranceIndustry.AI Executive Summary / Key Takeaways Any insurance carrier that has...
Apr 1, 2026
Executive Summary: The anxiety surrounding artificial intelligence feels unprecedented. It isn’t. The insurance industry has been at the epicenter of every major wave of automation anxiety since the 1890s, and the pattern that emerges is remarkably consistent:...
Mar 25, 2026
Your Best Underwriters Are Leaving. What Happens to What They Know? AI Can Now Capture Expert Judgment Before It Walks Out the Door. The Question Is Whether Carriers Will Pay for It. By James W. Moore | InsuranceIndustry.AI Earlier this month, painter Michael Hafftka...
Mar 18, 2026
Accenture Just Made AI Proficiency a Promotion Requirement. Insurance Carriers Should Be Paying Attention. By James W. Moore | InsuranceIndustry.AI | March 19, 2026 Key Takeaways Accenture CEO Julie Sweet has made AI proficiency a mandatory requirement for employee...
Feb 6, 2026
The AI Talent Crisis in Insurance: Building Teams for 2026 and Beyond A White Paper from InsuranceIndustry.ai By James W. Moore | February 2026 Executive Summary Insurance executives are making a $50 to $70 billion bet on artificial intelligence while systematically... 