Apr 29, 2026
By James W. Moore Key Takeaways Agents and brokers don’t complain about carrier inconsistency. They route around it — quietly, permanently, and without warning. Carriers have almost no visibility into the submissions that never arrive. They measure what they...
Mar 11, 2026
The Readiness Gap: What the 2026 ACT Tech Trends Report Reveals About Independent Agencies and AI The Big “I” Agents Council for Technology just released its 2026 Tech Trends Report, and it confirms what many of us have suspected: independent agencies are...
Feb 10, 2026
Wall Street Just Told You What It Thinks Your Agency Is Worth. Here’s Why They’re Wrong (and Why You Should Pay Attention Anyway) By James W Moore | February 11, 2026 Monday was a bad day for insurance broker stocks. Willis Towers Watson dropped 12%, its...
Oct 23, 2025
How to Use AI for New Business Triage Before Your Carriers Ever See It Executive Summary/Key Takeaways In the competitive insurance landscape, AI is emerging as a tool for agencies and wholesalers to streamline new business triage, the initial screening process that...
Oct 13, 2025
The 24/7 Insurance Agency: AI Tools That Serve Clients When You’re Closed By James W Moore, Founder of insuranceindustry.ai Executive Summary The insurance industry faces a fundamental shift in customer expectations. Today’s consumers expect instant...
Oct 8, 2025
The Best AI-Powered Cold Email Outreach Software for Life Insurance Agents Cold email outreach remains one of the most effective ways for life insurance agents to generate new leads and build their client base. However, manually crafting personalized emails, managing... 