Apr 22, 2026
By James W. Moore | InsuranceIndustry.AI Executive Summary / Key Takeaways AI was deployed to improve efficiency and accuracy. Exposing decades of institutional inconsistency was not in the requirements document — but that’s what it’s doing. Inconsistency...
Mar 25, 2026
Your Best Underwriters Are Leaving. What Happens to What They Know? AI Can Now Capture Expert Judgment Before It Walks Out the Door. The Question Is Whether Carriers Will Pay for It. By James W. Moore | InsuranceIndustry.AI Earlier this month, painter Michael Hafftka...
Mar 24, 2026
Who’s Really Making That Underwriting Decision? Wharton Research Reveals AI’s Invisible Takeover of Human Judgment By James W. Moore | InsuranceIndustry.AI Executive Summary New research from the Wharton School introduces “cognitive surrender,”...
Feb 23, 2026
What Dusty Plasma Can Teach the Insurance Industry About AI By James W. Moore Key Takeaways Physicists at Emory University used a domain-trained AI to discover new laws of nature from a small, purpose-built dataset. The model ran on a desktop computer and corrected...
Jan 19, 2026
Travelers’ Bold AI Bet: What the Anthropic Partnership Means for Insurance’s Future On January 15, 2026, The Travelers Companies announced a partnership that signals a decisive shift in how major insurers are deploying artificial intelligence. The deal...
Oct 23, 2025
How to Use AI for New Business Triage Before Your Carriers Ever See It Executive Summary/Key Takeaways In the competitive insurance landscape, AI is emerging as a tool for agencies and wholesalers to streamline new business triage, the initial screening process that... 