Sep 9, 2026
Regulatory Capability Is Starting to Move at Software Cadence Key Takeaways State insurance regulation remains decentralized by design. Increasingly, the infrastructure regulators use to collect, review, and analyze information is not. That convergence is not new. The...
Sep 2, 2026
What Automated Underwriting Can Teach Us About AI Accountability Key Takeaways Insurance did not begin delegating decisions to machines with generative AI. Automated underwriting systems have been doing versions of it for decades, and they generally worked by making...
Aug 26, 2026
Judgment, Determinism, and the Shape of Error in Insurance Key Takeaways Large language models can produce different outputs from identical prompts even when configured to minimize randomness, but some of that variation comes from how the system processes requests...
Jul 24, 2026
What Deloitte’s 2026 AI Survey Means for Insurance By James W. Moore Key Takeaways Deloitte’s 2026 State of AI in the Enterprise survey found financial services carries the highest share of surface-level AI use of any industry surveyed, even as worker...
Jul 18, 2026
Author: James W. Moore On June 18, 2026, China and India each moved to bind AI-driven claims and underwriting decisions under formal regulatory scrutiny, without any indication of coordination between them. Eleven days later, the European Union, the jurisdiction that...
May 5, 2026
Every claims override, underwriting exception, and appeal reversal is a feedback signal. Most carriers have no idea what those signals are teaching their models. By James W. Moore | InsuranceIndustry.AI Executive Summary / Key Takeaways Any insurance carrier that has...