Last reviewed: September 2, 2026
Connecting artificial intelligence to insurance operations requires more than choosing a model. Policy and claims systems, documents, customer data and business workflows all need to work together.
This directory covers firms and platforms that help insurance organizations engineer, integrate and deploy AI, or provide the data and workflow infrastructure that supports it. It includes traditional machine learning, generative AI and agent-based systems. Some firms also use AI to support core-system modernization; those entries identify that role.
Companies and product brands are listed alphabetically within two broad categories. Inclusion reflects documented insurance-related capabilities or implementation experience. It is not a ranking or endorsement, and the directory is not exhaustive.
For strategy, governance and organizational transformation, see Insurance Consulting Firms with AI Practices. Some organizations appear in both directories because they provide both advisory and technical implementation services.
AI Integration & Implementation Firms
These firms provide the people and engineering services to design, connect, implement or operate insurance technology. Some also offer proprietary software and managed operations.
Accenture
Role: Enterprise implementation, data architecture and AI-enabled insurance workflows.
Insurance connection: Accenture offers claims solutions built around AI, generative AI and a data-and-model foundation connected to core systems. Its insurance delivery capabilities also include Duck Creek implementation.
Sources: Insurance claims capabilities · Duck Creek integrator profile
Capgemini
Role: AI engineering, systems implementation and managed technology services.
Insurance connection: A published case study describes work with an unnamed European multiline insurer to implement generative AI applications, including a travel-insurance chatbot grounded in policy terms and conditions.
Sources: Insurance AI implementation case study
Coforge
Role: Insurance document processing, underwriting workflow engineering and core-system integration.
Insurance connection: Coforge describes an implemented underwriting workbench that extracts information from submissions and emails, connects with Office 365, and uses robotic process automation to create and manage submissions in Guidewire.
Sources: Cognitive Underwriter Workbench case study
Cognizant
Role: Core-system implementation, AI-assisted migration and insurance workflow automation.
Insurance connection: Its Duck Creek practice documents AI tools for requirements, configuration and migration, alongside claims assistants and business-rules assistance for insurance operations.
Sources: Duck Creek implementation and AI capabilities
DataArt
Role: Custom AI engineering, data foundations and agent orchestration.
Insurance connection: DataArt documents an insurance-underwriting approach using its Artisyn agent framework and Amazon Web Services, with explicit decision logic, human review and auditability incorporated into the architecture.
Sources: Insurance underwriting on AWS
Deloitte
Role: Insurance core implementation, cloud migration and AI-enabled claims technology.
Insurance connection: Deloitte’s Guidewire practice covers policy, billing, claims and data-system implementation. Its published offerings also include ClaimBeacon, an AI-driven claims platform.
Sources: Guidewire alliance and insurance offerings
EXL
Role: Insurance AI engineering, document processing and workflow implementation.
Insurance connection: An AWS case study documents EXL’s Life Digital Suite Underwriting Assist, a generative AI service built on Amazon Bedrock to support document review. The cited implementation concerns life insurance.
Sources: AWS underwriting case study
EY
Role: AI solution design, document intelligence and integration with insurance systems.
Insurance connection: EY describes integrating its Fabric Document Intelligence technology with an unnamed Nordic insurer’s legacy system to process claims documents. The engagement included system integration, data science and cloud implementation.
Sources: Nordic claims automation case study
Genpact
Role: Insurance process implementation, AI-enabled document handling and claims fulfillment.
Insurance connection: Its RapidReplace offering uses AI to identify damaged contents and match replacements, connecting the claims fulfillment workflow with Amazon Business.
Sources: RapidReplace claims fulfillment
Grape Up
Role: Custom software engineering, connected-data applications and machine-learning infrastructure.
Insurance connection: A case study describes building a telematics application for an unnamed US insurer. The application collected driving information for the insurer’s machine-learning systems while providing feedback to drivers.
Sources: Insurance telematics case study
HCLTech
Role: AI-assisted legacy analysis, data transformation and core-system migration.
Insurance connection: HCLTech reports using AI agents on AWS to support a UK general insurer’s migration to Guidewire ClaimCenter. The agents assisted with understanding legacy data, generating transformation logic and validating migrated information.
Sources: Guidewire claims modernization case study
Hexaware
Role: Guidewire implementation and AI-assisted software delivery.
Insurance connection: Hexaware documents AI-supported requirements analysis, code generation and testing for Guidewire programs. A separate insurer case study describes implementation of Guidewire core systems and digital self-service.
Sources: AI in Guidewire delivery · Insurance core implementation
IBM Consulting
Role: Enterprise AI implementation, application modernization and integration with insurance data.
Insurance connection: IBM documents insurance projects and prototypes involving document analysis, virtual assistants and access to policy and claims information. Its examples include a life-insurance chatbot proof of concept and work to modernize legacy applications.
Sources: Insurance AI implementation initiatives
Infosys
Role: Insurance engineering, data and cloud implementation, and AI-enabled operations.
Insurance connection: Its insurance capability-center offering combines Topaz AI capabilities with core-platform modernization and operational workflows across underwriting, claims, policy administration and servicing.
Sources: AI-first insurance capability centers
LTM (formerly LTIMindtree)
Role: Insurance workflow implementation and integration of AI with enterprise systems.
Insurance connection: LTM’s Touchless Claims offering combines generative AI, third-party data and connections through application programming interfaces to support claims operations and adjustment.
Sources: Touchless Claims · LTM brand announcement
Mphasis
Role: Insurance document intelligence and automation of downstream processing.
Insurance connection: Its property-and-casualty offering uses DeepInsights to extract, validate and structure information from submissions, endorsements and claims documents, supporting subsequent analytics and processing.
Sources: Insurance cognitive document processing
NTT DATA
Role: Insurance AI engineering and orchestration across people, agents and core systems.
Insurance connection: NTT DATA’s Agentic AI Workplace documentation describes prebuilt agents and adapters for insurance workflows, including connections with Guidewire, Duck Creek and Salesforce.
Sources: Agentic AI Workplace for Insurance
Persistent Systems
Role: Insurance product engineering, data architecture and AI-enabled modernization.
Insurance connection: Persistent documents implementation services spanning policy, claims and underwriting, including intelligent automation, cloud engineering and AI-supported software development for insurance organizations.
Sources: Insurance engineering and AI capabilities
PwC
Role: Insurance core implementation and AI-assisted modernization.
Insurance connection: PwC’s Columbia Insurance case study describes a Guidewire Cloud implementation using a reused configuration, disciplined scope management and AI-enabled delivery tools. The example concerns AI-assisted implementation of core systems.
Sources: Columbia Insurance implementation
Sollers Consulting
Role: Insurance systems implementation and integration of AI automation.
Insurance connection: Sollers offers work from prototypes through implementation, addressing document processing, underwriting workbenches and claims automation. Its Guidewire practice also covers core implementation, integrations and data.
Sources: AI implementation for insurers · Guidewire implementation
Sutherland
Role: AI engineering and operation of insurance business processes.
Insurance connection: Sutherland documents AI-enabled implementation and operations across claims, underwriting, policy administration and servicing, with offerings for personal, commercial, specialty and life insurance businesses.
Sources: Insurance technology and operations
Synechron
Role: Insurance software engineering, core modernization and AI-enabled integration.
Insurance connection: Its announced Duck Creek partnership combines AI and engineering capabilities with implementation of policy, rating, billing and claims systems for property-and-casualty insurers.
Sources: Duck Creek partnership
Tata Consultancy Services (TCS)
Role: Insurance AI engineering and orchestration of claims workflows.
Insurance connection: TCS lists an Agentic AI Insurance Decisioning solution on AWS Marketplace. The offering describes specialist agents for claims intake and evaluation, external-tool connections and integration with enterprise systems.
Sources: Agentic AI Insurance Decisioning
Tiger Analytics
Role: Insurance data engineering, machine-learning implementation and model operations.
Insurance connection: Its insurance practice documents underwriting and claims projects, telematics data platforms, and services for deploying, monitoring and retraining models in production.
Sources: Insurance AI and data engineering
ValueMomentum
Role: Insurance AI implementation, data pipelines and integration with business workflows.
Insurance connection: ValueMomentum’s insurance offering includes architecture design, AI-ready pipelines, document processing and support for moving proofs of concept into production. It also describes work on multi-agent systems.
Sources: AI and emerging technologies
Virtusa
Role: Insurance application engineering and AI-enabled workflow integration.
Insurance connection: Virtusa documents an insurance claims offering built with ServiceNow App Engine, including connections to external data through ServiceNow’s Integration Hub. It also publishes a dedicated agentic AI offering for insurance.
Sources: Insurance claims and ServiceNow · Agentic AI for insurance
WNS
Role: Insurance AI implementation, data processing and operations support.
Insurance connection: A case study describes an unnamed cyber insurer’s underwriting environment built with WNS’s SKENSE technology, custom data interfaces and decision orchestration. WNS is part of Capgemini.
Sources: Cyber underwriting case study · Capgemini acquisition announcement
Xceedance
Role: Insurance technology implementation and integration of AI into operational workflows.
Insurance connection: Its partnership with mea Platform documents an implementation role connecting generative AI document processing with submission intake, underwriting and claims workflows.
Sources: mea Platform integration partnership
AI Integration & Orchestration Platforms
These platforms provide tools for connecting data, applications, AI agents and business processes. Their roles vary: some concentrate on data integration, while others manage workflows and decisions. Implementation may involve the insurer’s own team, a services firm or the platform provider.
Appian
Role: Process orchestration, shared access to enterprise data and AI-enabled workflow applications.
Insurance connection: Appian documents insurance workflows that connect policy, claims, documents and external data with AI agents and human tasks across underwriting, claims and servicing.
Sources: AI within insurance processes
Boomi
Role: Application and data integration, interface management and AI-agent orchestration.
Insurance connection: A Convex Insurance case study documents integration and data exchange across the insurer’s systems. Boomi separately offers Agentstudio for building and connecting AI agents to business processes.
Sources: Convex Insurance integration · Agentstudio capabilities
Informatica
Role: Data integration, quality, cataloging and governance for AI and operational systems.
Insurance connection: Its insurance documentation covers policy and claims data, underwriting pipelines and customer-data consolidation, with New York Life cited for data-governance work. Informatica is part of Salesforce.
Sources: Insurance data capabilities · Salesforce acquisition announcement
Jitterbit
Role: Application integration, interface management, low-code development and AI connectivity.
Insurance connection: Jitterbit’s insurance offering connects underwriting, billing, customer management, claims and policy-servicing applications. It also offers connections to AI platforms and custom agents for insurance workflows.
Sources: Insurance integration and automation
MuleSoft
Role: Application programming interface integration and orchestration of AI agents and tools.
Insurance connection: Its AXA Luxembourg case study documents connections between contract, claims and document systems. Separately, Agent Fabric provides agent discovery, orchestration, governance and monitoring capabilities.
Sources: AXA Luxembourg integration · Agent Fabric
Palantir
Role: Enterprise AI, data integration, workflow orchestration, and operational decision platform.
Insurance connection: Palantir’s Foundry and Artificial Intelligence Platform (AIP) connect AI with enterprise data and operational workflows. Insurance deployments include underwriting, pricing, risk management, and related decision processes. Sompo has deployed Foundry and AIP as part of a data integration and AI initiative supporting pricing, underwriting, and risk management.
Sources:
Palantir AIP Overview ·
Sompo Partnership
Pega
Role: Workflow automation, case management and AI-supported decisioning.
Insurance connection: Pega’s insurance offering applies these capabilities to underwriting intake, claims processes, customer service and distribution. It combines workflow applications with decisioning and desktop automation.
Sources: Insurance workflow and AI capabilities
ServiceNow
Role: Cross-system workflow orchestration and AI-enabled operational applications.
Insurance connection: Financial Services Operations for Insurance connects teams, technologies and data across claims and servicing. Documented capabilities include role-based workspaces, AI summaries, routing and policyholder support.
Sources: Financial Services Operations for Insurance
SnapLogic
Role: Data and application integration, AI application development and workflow automation.
Insurance connection: Its insurance claims offering describes applications for intake and processing, connected to existing on-premises, cloud and hybrid environments. The platform also provides tools for building and managing integration pipelines.
Sources: Insurance claims integration capabilities
UiPath
Role: Orchestration of AI agents, software robots and human tasks across existing systems.
Insurance connection: UiPath’s insurance offering covers document intake, claims, underwriting and policy administration, including connections to Guidewire and Duck Creek. Its insurance page also presents customer examples from HUB International and Hiscox.
Sources: Insurance automation
Workato
Role: Application integration, workflow automation and governed access for AI agents.
Insurance connection: Its insurance offering describes connections to policy, claims and member systems, together with workflows that give agents access to enterprise tools under identity and permission controls.
Sources: Insurance integration and AI automation
About this directory
The focus is technical implementation and connectivity. Core insurance systems, cloud infrastructure, model providers and standalone insurance applications are outside the directory’s scope unless the listed offering specifically serves an integration or orchestration role.
Sources are linked beneath each entry. They include company documentation, implementation case studies, partner records and product descriptions. A documented offering is not the same as a completed deployment, and a customer’s use of an integration platform does not establish its use of every AI feature. Descriptions preserve those distinctions. Provider-reported outcomes have not been independently audited by InsuranceIndustry.ai.
Listings do not imply comparable scale, pricing, geographic coverage or suitability for a particular insurer. Capabilities and ownership can change. Readers can suggest a correction or additional company through our contact page, with a link to relevant insurance implementation or product documentation.
AI Disclaimer: This content was created with assistance from artificial intelligence technology. While content is based on factual information from the source material, readers should verify all details directly with the respective sources before making business decisions.
