IIAI ARTICLES
AI Powered Cold Outreach for Life Insurance Agents
The Best AI-Powered Cold Email Outreach Software for Life Insurance Agents Cold email outreach remains one of the most effective ways for life insurance agents to generate new leads and build their client base. However, manually crafting personalized emails, managing...
From Fax Machine to AI
From Fax Machines to AI: Three Technological Revolutions That Transformed Insurance Executive Summary The insurance industry has witnessed three defining technological revolutions over the past four decades: the fax machine in the 1980s, email in the 1990s-2000s, and...
How Guidewire is Transforming Insurance with AI
How Guidewire is Transforming Insurance with AI: A Strategic Vision for the Industry The property and casualty insurance industry stands at a technological crossroads. While artificial intelligence promises to revolutionize how insurers operate, many organizations...
AI and Certificates of Insurance
AI for Certificate of Insurance Requests: Eliminating Your Biggest Time Drain By James W MooreFounder, InsuranceIndustry.ai Every insurance agency executive knows the painful truth: certificate of insurance (COI) requests are the silent profit killer hiding in plain...
6 AI Tools Your Agency Can Implement This Week
6 AI Tools Your Agency Can Implement This Week (No Carrier Permission Required) By James W Moore, Founder of insuranceindustry.ai As an independent property and casualty agent, you've likely heard the buzz about artificial intelligence transforming the insurance...
AI in Insurance: A 90-Day CFO-Ready Roadmap to Measurable Value
Updated On: September 8, 2026. This article was substantially revised following a source review. Unsupported performance claims and incorrectly attributed regulatory references in the original September 2025 version were removed or replaced with verifiable primary and...
AI Adoption in Insurance: A Balance Sheet Imperative for Board Members
AI Adoption in Insurance: A Balance Sheet Imperative for Board Members By James W Moore, insuranceindustry.ai As we navigate through 2025, artificial intelligence has evolved from a strategic consideration to a balance sheet imperative for insurance carriers. Board...
AI’s Impact on IT Departments
The Future of IT Departments: Junior Developers with AI Tools Under Senior Oversight The landscape of enterprise software development is experiencing a seismic shift. As artificial intelligence tools become increasingly sophisticated, a new paradigm is emerging that...
AI’s Growing Impact on Professional Liability
AI's Growing Impact on Professional Liability Insurance: The E&O Market Transformation The integration of artificial intelligence into professional services is no longer a distant possibility—it's today's reality. The Lloyd's Market Association (LMA) has published...
Keeping AI In-House
Keeping AI In-House: Your Guide to Internal LLM Deployment for Insurance Operations For insurance executives, the promise of large language models (LLMs) is undeniable. From automating claims processing to enhancing underwriting decisions, AI can transform virtually...
Verisk Launches Generative AI Underwriting Assistant
Verisk Launches Generative AI Commercial Underwriting Assistant: A Game-Changer for Property Insurance Executive Summary Verisk Analytics (NASDAQ: VRSK) has unveiled its Commercial GenAI Underwriting Assistant, a cloud-based solution designed to modernize commercial...
The Underwriting Algorithm. Most Valuable Asset?
The Underwriting Algorithm: How AI Could Become Your Insurance Company's Most Valuable Asset In the rapidly evolving insurance landscape, a quiet revolution is taking place in underwriting departments across the industry. What was once a purely human-driven process of...
Understanding AI Hallucinations
AI Hallucinations in Insurance: Understanding Risks and Mitigation Strategies As artificial intelligence becomes increasingly integrated into insurance operations—from underwriting and claims processing to customer service and risk assessment—insurance executives must...
Executive’s Primer of AI Terms
The Executive's Guide to AI: Decoding the Alphabet Soup of Artificial Intelligence Terms As artificial intelligence transforms the insurance industry, senior executives find themselves navigating an increasingly complex landscape of technical terminology and acronyms....
AI’s Threat to Independent Insurance Agents
The Greatest AI Threat to Independent Insurance Agencies: Disintermediation and Why Agents Will Still Thrive The conversation around artificial intelligence in insurance often focuses on operational efficiencies, enhanced underwriting, and improved customer service....
How AI is Transforming Excess and Surplus Brokers Efficiency
How AI is Transforming Excess and Surplus Insurance Brokers' Efficiency The excess and surplus (E&S) lines market has experienced remarkable growth, with premiums surpassing $100 billion for the first time in 2023 and continuing to expand by 12.3% in 2024 to...
Senior Executive’s Guide to Large Language Models
Large Language Models: A Comprehensive Executive Guide for Business Implementation Executive Summary Large Language Models (LLMs) represent one of the most significant technological breakthroughs of the 21st century, offering unprecedented opportunities for business...
The Challenge of Training Custom LLMs and What Insurance Carriers Need to Know
The Challenge of Training Custom LLMs: What Insurance Companies Need to Know The insurance industry stands at a crossroads. As artificial intelligence transforms business operations across sectors, insurers face a critical decision: should they invest in training...
How AI is Revolutionizing Parametric Insurance
How AI is Revolutionizing Parametric Insurance: A Data-Driven Revolution The insurance industry is experiencing a technological transformation, and at the forefront of this change is the marriage of artificial intelligence (AI) with parametric insurance models. This...
When Less is More: Simpler Climate Models
When Less is More: How Simple Climate Models Could Transform Insurance Risk Assessment In an era where artificial intelligence dominates headlines and complex neural networks are often seen as the solution to every problem, groundbreaking research from MIT serves as a...