Latest AI News

By James W. Moore Someone Is Getting Paid Right Now to Teach an AI How to Do Your Job Mercor, one of Silicon Valley's fastest-growing AI training data startups, is currently advertising for an "Insurance Expert" role. The posting asks experienced underwriters,...

By James W. Moore The Industry's New AI Leaderboard Ranks Allianz First. Read the Fine Print Before You Circulate It. Carrier Management this week published a detailed breakdown of the second annual Evident AI Index for Insurance, a benchmarking exercise that ranks 30...

By James W. Moore Salesforce Just Bet Its AI Business on Outcomes, Not Activity. On June 25, Salesforce announced Agentforce Help Agent, a pre-packaged customer service agent that can be deployed across chat, voice, web, and portal channels. The bigger news wasn't the...

By James W. Moore Satya Nadella Just Said What Every Insurance Executive Should Already Know. On June 21, Microsoft CEO Satya Nadella sat for a Wall Street Journal interview and delivered a warning that lands harder in insurance than in almost any other industry. His...

By James W. Moore The U.S. Government Just Pulled Anthropic's Two Newest Models. Every Carrier Board Should Read the Statement. On June 12, the U.S. government issued an export control directive requiring Anthropic to immediately suspend all access to Fable 5 and...

By James W. Moore OpenAI Just Funded an Insurance Underwriting Startup. The Model Wars Now Have an Insurance Front. Last week's story was about the professional services channel standing up two giant alliances around Claude. This week, the other side of the frontier...

The Big Firms Have Chosen Their Model. Both of Them Chose Claude. In the span of three weeks, two of the world's largest professional services firms announced global alliances with Anthropic — and the scale of both commitments is worth reading carefully. PwC is...

Your weekly analysis of AI developments in insurance. AI's Productivity Paradox May Be Ending. What That Means for Insurance Leaders Who Waited. In 1987, economist Robert Solow famously observed that computers were showing up everywhere except in the productivity...

Your weekly analysis of AI developments in insurance. Iowa Just Made AI-Only Claim Denials Illegal. Other States Are Watching. Iowa Governor Kim Reynolds signed legislation this week that eliminates prior authorization requirements for cancer screenings and,...

Your weekly analysis of AI developments in insurance. AIG's CEO Says AI Has Moved Beyond Aspirational. The Q1 Numbers Back That Up. AIG Chairman and CEO Peter Zaffino used the company's Q1 2026 earnings call to deliver one of the more substantive AI progress reports...